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This article only accurately answers general questions. Ask questions about the game on the Questions and Answers board instead, otherwise comments on this page will be deleted. We are not the developers nor are we affiliated or endorsed by them.
Q: Someone killed me through a wall, is he hacking?
A: There are some objects in the game which bullets can pass through. Examples are the glass cases near Legacy's B site, the doors in DuST or the truck near the path to A site in Plaza. Or, it could be a cause of high ping teleportation. In Critical Strike Portable, this feature is intentional.
Q: What is the Kill/Death Ratio?
This shows what is the quotient when you divide your kill count by your death count. In other words, it shows the an average number of kills you get before you die. The higher the number, the better the ratio.
Q: Why do I crash?
The game is still in its Alpha state, which means it’s far from being finished. There are still many bugs and glitches in the game, which leads to unexpected behavior and sometimes crashes. If it always happens at a set point, or when you do a specific thing, please report the issue.
Q: How do I get skins?
A: In Critical Strike Portable, go into your player profile and click Select CT skin or Select T skin. Then choose a skin option, although this depends on your cash amount.
In Critical Ops, you need to earn a valid amount of credits to purchase a skin case and open it by entering the menu shop. If you get enough tokens from duplicate skins, you can choose a skin for any weapon in the loadout, depending on your total amount.
Q: Can PC and mobile players play together?
A: Yes, they can. Just make sure that the world has cross platform enabled.
Q: What's the difference between Aim Assist and Aim Acceleration?
A: In Critical Ops, Aim Assist is an optional game mechanic that moves the crosshair near an enemy player. Exclusive for mobile users, this function aids players so they don't have to work as much to aim. This should not be mistaken as an aimbot, as it does not directly aim for you.
In Critical Ops, Aim Acceleration is an optional game mechanic that speeds up a player's aim speed while using less effort to swipe the screen.
Q: When will the devs add more gamemodes?
A: The developers will add more gamemodes, but will not give any specific dates as to when they will be released.
Q: Where are my controls and how do I edit them?
A: Go onto the menu screen and select controls. There you can select your choice of keys for certain actions. On mobile, select Edit HUD and you can rearrange the touch screen buttons wherever you like. Pinch buttons to scale them.
Q: Will the devs release maps like dust2, and etc. in Critical Ops?
A: No. They wish to make maps that are not exact copies from other games. The devs will, however release new maps in the future, but will be unique from other games.
Q: When will x be released?
A: If there’s any news about updates to the game, this will be featured in the Critical Ops Roadmap (https://trello.com/b/1nGJSGmO/critical-ops-roadmap). The wiki also provides information through the Critical Ops patches page.
Q: Where can I submit bug reports?
If you're suddenly unable to play the game due to errors, try to clear your browser cache and Unity cache. If the error persists please do report your bugs, glitches, etc here: https://docs.google.com/forms/d/1hWzkXek5Hpr2uOvEHg8-HTonpqfBROl87KP3WCria8o/viewform
Q: Why do I lag?
A: Check if you are at your nearest region. The farther the region, the higher the ping (the amount of time for game messages to be received). Try lowering the graphics settings if your device cannot handle them. Another suggestion would be to close background apps.
Q: Can I change my region?
A: Yes, just go to the "Region" settings in the "Play" menu.
Q: When are the devs adding bots to Critical Ops?
A: Don't expect bots for half a year.
Q: What is ping?
A: Urban Dictionary describes it as the time it takes for a network packet to leave your computer, go to another one, and return. This means that the higher ping you have, the worse your server connection will be. If it reaches into the far hundreds, you will most likely be disconnected.
Q: Can the devs nerf the SG 551?
A: The developers increased its recoil in 0.6.5.9.
Q: Can I be a moderator?
A: When the devs will need to expand a moderator team, they might offer employment to some select members of the community and/or make an application link public so more people could apply. However, the mod team has been removed in Critical Strike Portable because support was ended.
Q: Where can I report hackers?
Q: All this info was of no use. Where can I contact the devs?